Members Should Keep Contact Information Current in myVRS

June 2025
A woman works on a laptop while seated at a desk in a bright, minimalist office.

To strengthen their account security and ensure VRS communications reach only them, routinely remind members to provide VRS with their current contact information, including:

  • Mobile number
  • Personal email address (not work email)
BATCH FILERS

Please ensure you submit your employees’ latest contact information each month.

Whenever there is a change in their address, phone number or email, members should update their VRS accounts immediately to reflect the change.

Here’s how they can log in and check if their information is current.

For myVRS (pension account):

  1. Go to myvrs.varetire.org/login.
  2. Log in or click “Register Now” to create an account.
  3. Choose a user ID and passphrase.

VRS automatically locks all myVRS accounts if not registered within 90 days of hire date. A member who needs to establish their account after it has been locked, should call VRS at 888-827-3847.

For defined contribution accounts (Commonwealth of Virginia 457 Deferred Compensation Plan or Hybrid Retirement Plan defined contribution accounts):

  1. Go to varetire.org/dcp-login.
  2. Click “Set Up Your Online Access” and provide personal details.
  3. Choose a user ID and passphrase.
BEST PRACTICE

Members should log in at least every 90 days to review their accounts and update their passphrases.