Member News

Voya Financial will be the third-party record keeper for the VRS Defined Contribution Plans (DCP) effective January 1, 2025, succeeding MissionSquare Retirement, which has served as record keeper since 2014. Learn more from VRS Director Patricia Bishop in the video above.

Participant account details, investments (investment lineup will not change), contribution elections and beneficiaries will automatically transition to Voya. However, there will be a few changes and actions you need to take, such as registering your account with Voya in early 2025.

Beginning December 21, you will no longer be able to initiate transactions with MissionSquare. This includes changing your contribution amount, changing investment selections and transferring balances to other funds. Your funds will remain invested and continue to receive any earnings during the transition period. In early January, you can resume these transactions with Voya.

How to Prepare for the Change

1. Confirm, add or update your contact information in myVRS and DCP Account Access. This helps secure your accounts and ensures VRS can reach you with transition-related information.
2. Log in to your DCP accounts before the transition to download any historical documents you may need, such as past account statements and tax forms. Historical information will not be retained after June 30, 2025.
3. Register for a transition information session hosted by Voya Financial. These sessions will introduce you to Voya and discuss plan improvements, key dates/tasks and available resources.
4. Visit the Voya Financial participant website to learn more about the transition. For general inquiries about Voya and the transition, call 833-625-0115.