VRS Counseling Center Moves to Henrico County
The VRS Retirement Counseling Center has moved from downtown Richmond to the Reynolds Building at 6641 W. Broad St. in Henrico County. The new space offers convenient parking with proximity to public transportation and Interstate 64, allowing VRS to better serve you. VRS’ administrative and investment offices will remain in downtown Richmond.
When you have questions about VRS benefits, you have options for getting answers. Make your first stop the VRS website, where you can access your personal myVRS account, member handbooks and publications, retirement readiness information and more. If you need more assistance, consider one of these services:
Live and Recorded Webinars
From how to retire online to an overview of your benefit payout options, VRS offers live and recorded member webinars covering a variety of topics.
Visit the Education page to register for an upcoming session or look for a recorded webinar to view at your convenience.
One-on-One Counseling Appointments
Meet with a counselor to discuss your VRS benefits, distribution options when you retire, how to apply for retirement and more. Schedule a one-on-one appointment. Counseling hours are 8:30 a.m. – 4 p.m. Monday through Friday. The following choices are available:
- Virtual appointments.
- In-person appointments.
- Limited in-person assistance on a first-come, first-served basis. Appointments strongly encouraged.
Get directions and parking information.
Assistance by Phone or Email
You may also contact VRS by email or by phone at 888-827-3847. If you need assistance with your VRS Defined Contribution Plans, including understanding your investment options, managing your contributions or developing a retirement savings strategy, call 877-327-5261. Visit the Contact page for details.
